Please read the following important terms and conditions before you buy anything on our site.

 

Delivery

Once you have placed an order; this cannot be cancelled at any stage. The contract is completed on receipt of the order.

We will deliver your purchases using the delivery method that you select during the checkout process.

The estimated date for delivery of the goods is set out in the Confirmation Email (see clause 2.3.3). This date is an estimate only and we do not guarantee to deliver the goods on that date.

We require that all deliveries are signed for by a person at the delivery address. You agree that delivery takes place when the goods are signed for at the delivery address and the signature of the person at the delivery address is conclusive evidence that the signed-for goods have been delivered to you at that address.

If nobody is available to take delivery, please contact us using the contact details at the top of this page to arrange an alternative delivery, unless you and we agree otherwise, if we cannot deliver your goods.

1. We will let you know.
2. cancel your order; and
3. give you a refund. We may deliver your goods in instalments.

Payment

• We accept the following payment methods: Visa, MasterCard, American Express, Visa Debit, Visa Delta, Electron and PayPal. We do not accept any other method of payment.
• If the shipping address of your goods is outside India the price of the goods does not include sales taxes, import duties or other levies, and you will be responsible for paying those. In some cases, payment of those charges may be necessary to release your goods from customs.

Nature of the goods

While we try to make sure that all weights, sizes and measurements set out on the site are accurate, there may be small differences between the weights, sizes and measurements of goods shown on the website and the actual goods we supply.

Taxes and Duties

Taxes and duties are calculated according to your shipping destination and are borne by the customer. Please note taxes and duties are chargeable as applicable. Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Please note we are unable to advise the duty amount.

Made-to-measure and altered garments

We produce made-to-measure garments and alterations to ready-made garments according to the specifications that you provide when you place your order. If you wish to change your specifications after we confirm your order you must contact us at info@shopnavaa.com as soon as possible. If you contact us before the garments have been dispatched, we will use reasonable efforts to accommodate the change. We may charge an additional fee for accommodating the change.

For more information, please write to us on info@shopnavaa.com